Shipping & Processing

Order Processing Time: Please note that order processing typically takes 5-7 business days, excluding shipping time. Please allow this duration for your order to be prepared for shipment.

Product Availability: All hair items are made-to-order unless specifically listed under "Ready to Ship."

Shipping Notification: Once your order is ready for shipment, you will receive an email containing all relevant tracking information to monitor the status of your delivery.

Refund Policy: We regret to inform you that all sales are final. We do not offer refunds or exchanges. If you have any concerns or questions regarding your order, please feel free to reach out to our customer service team for assistance.